FREQUENTLY
Asked Questions
Customer Management
You can create an account by clicking the “Sign Up” button on our website and filling out the required information. This will allow you to manage your orders and track your purchases easily.
If you’ve forgotten your password, click the “Forgot Password?” link on the login page. Follow the instructions to reset your password via the email associated with your account.
To update your personal information, log in to your account, go to your profile settings, and make the necessary changes. Don’t forget to save your changes.
Product Type
We offer a wide range of custom apparel, including t-shirts, hoodies, sweatshirts, and more. Each product can be personalized to suit your style.
Yes! We provide options for customization on most of our products. You can choose colors, sizes, and add your own designs or text during the ordering process.
Absolutely! We prioritize quality and ensure that our products are made from durable, high-quality materials. We want you to be satisfied with every purchase.
Ordering Products
Simply browse our products, select the items you want, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.
We accept various payment methods, including credit/debit cards and PayPal. Choose your preferred method at checkout.
You can cancel your order within 12 hours of placing it, as long as it hasn’t entered production. Please contact us immediately to request a cancellation.
Return Policy
All custom-made products are non-returnable unless they arrive damaged, defective, or incorrect. If your item meets these criteria, contact us within 30 days of receiving your order. For further details, refer to our Return Policy.
To initiate a return, contact our customer support team with photos of the issue. If approved, we will provide instructions on how to return the product at no additional cost.
Refund Policy
If your item is damaged or defective, please notify us within 30 days of receiving it. Provide photos of the issue, and we will issue a refund or replacement. For more details, see our Return Policy.
Approved refunds will be processed within 5-7 business days after we receive the returned product or confirm the issue. The refund will be credited back to your original payment method.
Privacy Policy
We take your privacy seriously. We collect and use your personal information as outlined in our Privacy Policy. This policy explains how we safeguard your data.
Shipping & Delivery
Shipping and delivery times may vary depending on your location. We strive to meet our estimated delivery times but are not liable for delays beyond our control.
If the wrong shipping address was provided and the package is returned to us, you will be responsible for reshipping costs. Please ensure your shipping information is accurate before placing your order.